组织或项目外部影响因素分析

影响组织绩效或项目风险的外部因素，可以使用PESTLE模型进行分析。

下面的内容来自ISO9002，非常适合于PESTLE的理解与使用。

1）经济因素，比如货币汇率、经济状况、通胀预期、信贷投放等；

Economic factors: such as money exchange rates,economic situation,inflation forecast,credit availability;

2）社会因素，比如本地失业率、安全感、教育水平、公共假期和工作日等；

Social factors: such as local unemployment rates, safety perception, education levels, public holidays and working days;

3）政治因素，比如政策稳定性、公共投资、本地基础设施、国际贸易协定等；

Political factors: such as political stability, public investments, local infrastructure,international trade agreements;

4）技术因素，比如新行业技术、材料和设备、专利到期、职业道德规范等；

Technological factors: such as new sector technology, materials and equipment, patent expirations, professional code of ethics;

5）市场因素，比如竞争力，包括组织的市场份额、类似产品或服务，市场主流趋势、客户增长趋势，市场稳定性，供应链关系等

Market factors: such as competition, including the organization’s market share, similar products or services,market leader trends, customer growth trends, market stability, supply chain relationships;

6）影响工作环境的法律法规因素，比如工会条例和产业条例等

Statutory and regulatory factors which affect the work environment: such as trade union regulations and regulations related to an industry;